Army Ako Help Desk Number

United states army human resources command soldiers first site map.

Army ako help desk number.

Hrc help desk will create a trouble ticket using the information you provide in the email message. Tier 1 provides support to various software applications besides gcss army. Select 2 when prompted to select. Monday friday 0700 1600 eastern.

877 251 0730 24 7 according to one person citrix. Army enterprise service desk aesd phone message update. The ako help desk number is 866 335 2769 when you are calling commercially. 312 645 7716 oconus dsn.

In any other case you will need use the following instructions. Army training help desk and army learning management system support for. You can always contact support at help us army mil. Do not process store or transmit any personally identifiable information pii unclassified fouo or classified information on this system.

The aesd phone number will remain the same at 1 866 335 army 866 335 2769. Subject include gcss army in the subject line if submitting incident reports via e mail. This domain has expired. This is a u s.

You can call them at 1 866 335 army 2769 or send them an email at army esd w support mail mil. Contact info uic name phone ako e mail and or alternate email address unit office. Contact the ako help desk by phone email or through the ticket service on its website as of 2015. Structured self development ssd hours.

You need to include the following information. The help desk operates 24 hours a day seven days per week and 365 days per year. If you re the owner you can renew it. The security accreditation level of this site is unclassified and below.

Ask the operator to connect you to 866 335 2769. As of 30 april 2013 the aesd s interactive voice message ivr will be changed. Send an email to the hrc help desk at usarmy knox hrc mbx it help desk mail mil to request customer support. This change is required in order to support the expanding customer base of the service desks.

This will help ensure the incident is forwarded to the correct tier 2 help desk.