Army Enterprise Service Desk Worldwide

Army fort hood home of the third armored corps.

Army enterprise service desk worldwide.

As of 30 april 2013 the aesd s interactive voice message ivr will be changed. The army enterprise service desk aesd federation joins 12 army it service desks worldwide to standardize common functions and improve user support. Fort lee cascom transitioned baseline it service and support to aesd w and use of the army s enterprise service desk system for all work order submissions on 1 january 17. The army enterprise service desk aesd acts as a cyber sensor strengthening the first line of cyber defense against potential threats to the dodin a.

Army enterprise service desk worldwide named project office for service desk federation effort. Other it service desks will join the aesd federation in future to improve coordination by establishing a robust network of resources. We would like to show you a description here but the site won t allow us. Ref opord 93 161020 17 army enterprise service desk worldwide aesd w knowledge management support policy.

The aesd phone number will remain the same at 1 866 335 army 866 335 2769. Army forces in europe and africa. Army cyber command arcyber was organized in part to operate and aggressively defend the army segment of the department of defense information network dodin a. The aesd has a location in europe which supports u s.

This change is required in order to support the expanding customer base of the service desks. 645 7716 oconus dsn. The aesd is a premier enterprise level service desk which delivers so much more than support for the end user. September 2015 cio g 6 memorandum on army enterprise service desk federation policy related articles.

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